First-time customers who create an account and sign up for email receive a one-time discount code for 10% off. A unique single-use code is sent by email.
Eligible first-time customers only. Cannot be combined with other promotional discount offers.
The Ordinary offers complimentary shipping on US orders over $25.
Applies to orders over $25 USD.
A 10% discount is available at select The Ordinary store locations after completing an in-store skincare consultation.
Select locations only. Availability and dates vary by location per offer terms.
Subscribe to NIOD marketing emails to receive a unique single-use 15% off promotion code, valid for online NIOD purchases (NIOD is a sibling DECIEM brand).
Valid for online NIOD purchases only. Cannot be combined with other offers.
Free standard shipping on US orders over $25, applied automatically at checkout.
Applies to qualifying US orders over $25; standard shipping only.
Customers who complete an in-store consultation at participating US locations and purchase a qualifying product receive 10% off.
Participating US stores; one discount per customer per transaction.
As of Aug 12, 2026, this page tracks 6 active The Ordinary offers. The mix includes 0 promo codes that require entry at checkout and 6 automatic deals.
The offers on this page come only from The Ordinary's official channels and are reviewed before they appear. When an offer is Verified, it means we found it on The Ordinary's own source on the date shown and linked you to it; anything unconfirmed is flagged Pending. We don't run live-cart tests or invent success percentages — see our editorial policy for the full method.
| Offer | Type | Last checked | Source | Status |
|---|---|---|---|---|
| 10% off first order | Deal | Jul 18, 2026 | Official page | Verified |
| Free shipping over $25 | Deal | Jul 18, 2026 | Official page | Verified |
| 10% off after consult | Deal | Jul 18, 2026 | Official page | Verified |
| 15% off first NIOD order | Deal | Jul 18, 2026 | Official page | Verified |
| Free shipping over $25 | Deal | Jul 11, 2026 | Official page | Verified |
| 10% off | Deal | Jul 11, 2026 | Official page | Verified |
These have stopped working but sometimes get reactivated — worth a try if nothing else fits.
Customers who purchase one unit of The Ordinary Glycolic Acid 7% Exfoliating Toner (100ml or 240ml) receive one free The Ordinary Reusable Rounds.
Limit one gift per order and two per customer. Valid July 7-31, 2026.
The Ordinary, founded in 2016 by Brandon Truaxe under the DECIEM umbrella, made its name by stripping the marketing out of skincare and putting the chemistry on the label. Products are named for their active ingredients rather than aspirational promises, so a bottle reads like a formulation, Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, and the clinical, no-nonsense aesthetic signals the brand's whole pitch: high-quality, science-backed formulas at prices that let you build a routine ingredient by ingredient. The Ordinary is certified vegan and DECIEM is cruelty-free. This is a brand for the methodical shopper who wants to understand what each step does, and its savings model is refreshingly straightforward rather than gimmicky. There is no points program to grind. Instead, new customers can create an account and sign up for email to receive a one-time 10% welcome code applied at checkout, and the sister brand NIOD extends a 15% welcome offer on a first NIOD order. Free shipping applies automatically on U.S. orders over $25, an easy threshold given the low unit prices, and eligible gift-with-purchase offers, such as free reusable rounds with the Glycolic Acid Toner, add the free item to qualifying orders. In-store consultations can also unlock 10% off afterward. The return policy is unusually patient: unwanted products that are at least 50% full can be returned within 365 days, credited to the original payment method, with boxed sets returned in full and final sale items excluded. For anyone assembling an evidence-based routine on a budget, The Ordinary rewards learning the actives, claiming the one-time welcome code, and clearing the modest free-shipping bar. We pull the deals above from The Ordinary's own pages and check each one before publishing.
Because The Ordinary runs no loyalty points program, the main discount is the one-time welcome offer: create an account and sign up for email to receive a 10% welcome code, then apply it at checkout on your first order. If you are trying the sister brand, a separate 15% welcome offer applies to a first NIOD order. Note these welcome offers are for new customers and generally are not meant to be combined with other discounts, so use the code on a single, well-planned first order. Free shipping is automatic on U.S. orders over $25, which most multi-product routines clear easily, so group your steps into one order rather than buying piecemeal. Watch for gift-with-purchase promotions, such as free reusable rounds added automatically when you buy the qualifying Glycolic Acid Toner. If you visit a counter, an in-store consultation can earn 10% off afterward. Returns are generous: unwanted products at least 50% full can be sent back within 365 days for a refund to your original payment method.
The Ordinary offers complimentary shipping on US orders over $25. Shipping fees are non-refundable.
You can return unwanted products that are at least 50% full within 365 days of purchase, credited to the original payment method. Items purchased as boxed sets must be returned in full to be eligible for a refund. Shipping fees and Final Sale products are non-refundable, and a receipt or proof of purchase is required. Products bought from retail partners must follow those retailers' policies. Customers are responsible for return shipping.
Summarised from The Ordinary's official policy pages (source), last checked Jul 18, 2026. Always confirm current terms at checkout.
Yes. First-time customers can receive a one-time 10% off welcome offer on their first order. It is a simple way to try the brand's affordable formulations, and it cannot be combined with other promotional discount offers. The Ordinary also runs a separate 15% welcome offer on your first NIOD order under its sister brand.
Complimentary shipping is offered on US orders over $25. Because many of The Ordinary's products are modestly priced, reaching the $25 threshold is easy when combining a few items. Note that shipping fees are non-refundable if you later return part of an order. Pairing a couple of serums or a toner with other picks is a common way to qualify.
You can return products that are at least 50% full within 365 days of purchase. That unusually long, year-round window and the 50%-full allowance let you try a product thoroughly before deciding. Refunds go to the original payment method, and a receipt or proof of purchase is required. Customers are responsible for return shipping, and Final Sale products are non-refundable.
Boxed sets must be returned in full to be eligible for a refund; partial refunds are not offered. In other words, you cannot keep part of a set and return the rest for credit. This differs from individual products, which can be returned when at least 50% full within 365 days. A receipt or proof of purchase is required, and return shipping is the customer's responsibility.
No, the welcome code cannot be combined with other promotional discount offers. You would use the one-time 10% off code on its own for your first order. This is a common restriction that keeps promotional offers from stacking. If you have multiple offers, it is worth applying whichever gives you the greater saving on that purchase.
Yes, The Ordinary's formulations are vegan and cruelty-free; parent company DECIEM is Leaping Bunny certified and does not test on animals. This is a core part of the brand's ingredient-focused, no-frills philosophy. It means the range fits both vegan and cruelty-free routines. Combined with straightforward pricing and a 365-day return window on products at least 50% full, it makes trying the line low risk.